The total length of time that a call makes use of a trunk or channel.
The total period a communications channel or facility is in use for each transmission, including both message and operating times.
The analytical time clock for all samples and blanks measured between the time of sample collection and analytical extraction. Typically determined by matrix and specific analytical method requirements.
1. The amount of time callers spend on hold (for example, when placing a call to a help desk or call center). Also called "hold time." 2. The length of time a communications channel is in use for each transmission. It includes message time and operating time. Also called "connect time."
See Average Holding Time on Trunks.
The maximum amount of time a sample may be stored before analysis.
The length of time a communication channel is in use for each transmission. Includes both message tone and operating time. Also called connect time.