The difference between the way that learners should perform a task (called desired performance) and the way that they currently do perform that task (called current performance) (Dick & Carey, 1990). Any proposed e-learning solution should have closing the performance gap as its goal.
The delta between desired and actual performance.
The gap between what customers and stakeholders expect and what each process and related sub processes produce in terms of quality, quantity, time, and cost of service and products.
The gap between what customers and stakeholders expect and what each process and related subprocesses produces in terms of quality, quantity, time, and cost of services and products.
The gap or difference between what customers and stakeholders expect and what each process and related subprocess produces. Defined in terms of quality, quantity, time, and costs related to products and services performed.
This represents the difference in actual performance shown as compared to the desired standard of performance. In employee performance management efforts, this performance gap is often described in terms of needed knowledge and skills which become training and development goals for the employee.
