Business Process Management defines, enables, and manages the exchange of enterprise information through the semantics of a business process view that involves employees, customers, partners, applications and databases. It has to be capable of modeling a process, brokering that process, delivering it with straight through processing (STP), and then managing it, all within a single environment. Because of its far reaching implications for the ability of enterprises to adapt, it is much more than a technology fad but a management issue that needs to be on senior management's agenda, driving the IT support of the business. (Source: Aberdeen Group)
The design of business processes is key to efficient systems. Even the most sophisticated computer system will not be effective unless the processes are well defined. Business process management optimises the business processes in an organisation and then ensures these are delivered by the computer system.
Refers to aligning processes with an organization's strategic goals, designing and implementing process architectures, establishing process measurement systems that align with organizational goals, and educating and organizing managers so that they will manage processes effectively. Business Process Management or BPM can also refer to various automation efforts, including workflow systems, XML Business Process languages and packaged ERP systems. In this case the management emphasizes the ability of workflow engines to control process flows, automatically measure processes, and to change process flows from a computer terminal.
A systems approach to the management of processes, based on the management of process knowledge, control of process performance and conformance, continual improvement of processes, and customer satisfaction.
The concept of shepherding work items through a multi-step process. The items are identified and tracked as they move through each step, with either specified people or applications processing the information. 24/7: Web sites that permit shopping 24 hours a day, 7 days per week.
Business process management is the management of complex interactions between people, applications and technologies in a business designed to create customer value.
The act of defining, executing, managing and evolving the practices and procedures that define how an organization makes business decisions and acts on those decisions. The process flow is determined by process logic and the applications (or processes) themselves play virtually no role in determining where the messages are sent. Return to alphabetic index at the top of the page
The concept of shepherding work items through a multi-step process. The items are identified and tracked as they move through each step, with either specified people or applications processing the information. The process flow is determined by process logic and the applications (or processes) themselves play virtually no role in determining where the messages are sent.
The term Business Process Management (or BPM) refers to activities performed by organizations to manage and, if necessary, to improve their business processes. While such improvements are hardly new, software tools called business process management systems (BPM systems) have made such activities faster and cheaper. BPM systems monitor the execution of the business processes so that managers can analyze and change processes in response to data, rather than just a hunch.