Definitions for "Banking Ombudsman"
A person appointed by the banking industry to investigate complaints by bank customers.• Banking
The Banking Ombudsman provides an independent review of any customers unresolved complaints against his or her bank. The Ombudsman will normally only investigate complaints when the Bank's own complaints procedure has been exhausted without reaching agreement.
Organisation that provides assistance to small businesses or individuals who have complaints against financial providers like banks, an insurance company, or a stockbroker. This organisation will help to resolve problems that would otherwise go unresolved.
An independent dispute resolution authority set up by the Reserve Bank to deal with disputes that individuals and small business have with their banks.