Definitions for "Sales force automation"
Keywords:  crm, sfa, crma, vdp, representitives
Software and systems that support sales staff lead generation, contact, scheduling, performance tracking and other functions. SFA functions are normally integrated with base systems that provide order, product, inventory status and other information and may be included as part of a larger customer relationship management (CRM) system.
Software to support sales reps. The software gives sales representitives access to contact details, appointments, sales opportunities, customer purchase history, order management etc. It is likely to be integrated with Customer Relationship Management systems and Opportunity Management Systems.
A generic term for software applications designed specifically for sales tasks.
Keywords:  self, appraisal, single, party, system
Self-appraisal Single-Party System