Definitions for "Incident management"
The process of managing a crisis event.
The Incident Management process defines the actions required to restore services to their expected state with the minimum disruption, inconvenience and delay to customers.
The process by which an organisation responds to and controls an incident using Emergency Response Procedures. See: Emergency Response Procedures.
Français : Gestion des incidents Deutsch : Unfallbehandlung Settle incidents (accident, breakdown, uncertainty…) and restart service as soon as possible.
The coordinated, pre-planned use of human, institutional and mechanical resources to reduce the magnitude of traffic incident related impacts.