Intelligent Information Router. A TSAPI-compliant CTI application from AnswerSoft that works with DEFINITY to route incoming calls to specific agents or VDNs based on ANI, ii digits, DNIS, call prompted information, or UUI.
This ratio signifies the percentage of the income that can be set aside for repayment of the loan under the assumption that 50-60% of the income is required by the person for his own sustenance.