Any one of several industries that combine computers with the telephone system to provide automated services. Voice processing systems can understand touch tone digits entered by a user at their telephone. Some can even understand the spoken word and can speak themselves. Examples are voice mail and banking by phone.
The technology that allows computers to speak, store human voices, and react to human speech.
A broad term encompassing several voice-linked facilities. The facilities divide into two sections; treating voice calls as messages, and using a telephone as an interactive terminal to gain access to data and other message facilities.
Science of converting human voice into data that can be reconstructed and played back at a later time. Dialogic equipment can place 2-30 ports in one PC slot. They also use common APIs for scalability and the SCbus to connect to a broad range of technologies.
A generic term for a variety of applications such as IVR, voice mail and auto attendants.
A blanket term that refers to any combination of voice processing technologies, including Voice Mail, Automated Attendant, Audiotex, Voice Response Unit (VRU) and Faxback.