A service order is our way of keeping track of exactly what went wrong with the vending machine and why. This enables Vending Solutions to meet your needs more efficiently. If you ever experience a problem with your vending machine you can call the toll free number on the side of the vending machine. When you call, a service order will then be placed in our VendTrak(tm) system. Service orders are then tracked and followed up on at a later date to ensure that your vending machine is serviced in a timely manor. Associated Terms: Service orders, service request, service requests.

A service order exists as a record that describes a customers request to establish, terminate or change a service. This service order would contain all the necessary information that is required in order to fully meet a customer's needs.