Entirety of measures for planning, control and monitoring of the quality of the operational performance process and/or the process result. Quality management comprises quality planning, control and inspection.
Aspect of the general function of management which determines the quality policy and the implementation. A systematic set of activities to ensure that processes create products with maximum *Quality* at minimum * Cost of Quality*. The activities include *Quality Assurance*, *Quality Control*, and *Quality Improvement*.
The management of all activities through a systematic and determined focus on continual improvement, above minimum levels of performance set by a formal quality management standard. The quality management standard against which the GRDC was certified when this report was published was ISO 9001:2000.
A methodology used by professional health personnel that assess the degree of conformance to desired medical standards and practices; and activities designed to improve and maintain quality service and care, performed through a formal program with involvement of multiple organizational components and committees.
The consistent and effective management and operation of all the components of the drinking water system, from source to tap. In order to achieve quality management, verification tools and procedures must be in place, such as monitoring, record-keeping, and evaluation processes such as third-party auditing. In this document, quality management focusses on intake to tap.
An ongoing effort to provide services that meet or exceed customer expectations through a structured, systematic process for creating organizational participation in planning and implementing quality improvements.
In 1997, Rail Cargo Austria launched a process-oriented Quality Management System based on the ISO 9001 standard (harmonized international quality rules) for its warehousing services (this ensured an increase in efficiency and quality). On Thursday, November 18, 2004, Rail Cargo Austria received the official certification to ISO standard 9001:2000 from ÖQS, the Austrian Association for the Certification of Quality Management Systems.
A formal set of activities to assure the quality of services provided. Quality management includes quality assessment and corrective actions taken to remedy any deficiencies identified through the assessment process.
All activities of the overall management function that determine the quality policy, objectives and responsibilities, and implements them by means such as quality planning, quality control, quality assurance and quality improvement. The responsibility for quality management belongs to all levels of management but must be driven by top management. Its implementation involves all members of the organization.
Quality management is the policy and associated procedures, methods and standards required for the control of projects. The purpose of quality management is to increase certainty by reducing the risk of project failure. It also provides the opportunity for continuous improvement.
Encompasses all activities that determine quality policy objectives and responsibilities, implemented by means such as quality planning, quality control, quality assurance and quality improvement within a quality system.
Quality management is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance.
The process of planning, organization, implementation, monitoring and documenting of a system of policies and procedures that coordinate and direct relevant project resources and activities in a manner that will achieve quality. See Also: Quality
The process or system of ensuring that a product or service should do what the user needs or wants and has a right to expect. There are five dimensions to quality, design, conformance, availability, safety and field use.