Aspect of the general function of management which determines the quality policy and the implementation. A systematic set of activities to ensure that processes create products with maximum *Quality* at minimum * Cost of Quality*. The activities include *Quality Assurance*, *Quality Control*, and *Quality Improvement*.
The management of all activities through a systematic and determined focus on continual improvement, above minimum levels of performance set by a formal quality management standard. The quality management standard against which the GRDC was certified when this report was published was ISO 9001:2000.
coherent management activity that ensures quality policies and objectives are set, implemented and evaluated.
The management processes that overarch and tie together quality control and quality assurance activities.
A methodology used by professional health personnel that assess the degree of conformance to desired medical standards and practices; and activities designed to improve and maintain quality service and care, performed through a formal program with involvement of multiple organizational components and committees.
An organization-wide process of measuring and improving the quality of the health care provided by a Managed Care Organization.
quality of management, applying TQM principles in the leadership of a company
The consistent and effective management and operation of all the components of the drinking water system, from source to tap. In order to achieve quality management, verification tools and procedures must be in place, such as monitoring, record-keeping, and evaluation processes such as third-party auditing. In this document, quality management focusses on intake to tap.
An ongoing effort to provide services that meet or exceed customer expectations through a structured, systematic process for creating organizational participation in planning and implementing quality improvements.
In 1997, Rail Cargo Austria launched a process-oriented Quality Management System based on the ISO 9001 standard (harmonized international quality rules) for its warehousing services (this ensured an increase in efficiency and quality). On Thursday, November 18, 2004, Rail Cargo Austria received the official certification to ISO standard 9001:2000 from ÖQS, the Austrian Association for the Certification of Quality Management Systems.
A customer-focused approach achieved by empowering employees to continuously improve processes and services to achieve organizational objectives.
The management team that determines and implements the quality policy
A formal set of activities to assure the quality of services provided. Quality management includes quality assessment and corrective actions taken to remedy any deficiencies identified through the assessment process.
A general description for the combination of quality assurance (QA) and quality control (QC), which together insure that projects are error-free.
All activities of the overall management function that determine the quality policy, objectives and responsibilities, and implements them by means such as quality planning, quality control, quality assurance and quality improvement. The responsibility for quality management belongs to all levels of management but must be driven by top management. Its implementation involves all members of the organization.
Automates quality assurance processes and provides a link between customer support, engineering, marketing, and the customer.
The process by which an organization measures the extent to which the providers conform to defined standards and, based on that data, improve care and outcomes.
The process by which the quality of the deliverables and management processes is assured and controlled on a project.
That aspect of the overall management function that determines and implements the quality policy.
The systematic assessment, improvement, and maintenance of quality within an organization
Quality management is the policy and associated procedures, methods and standards required for the control of projects. The purpose of quality management is to increase certainty by reducing the risk of project failure. It also provides the opportunity for continuous improvement.
Encompasses all activities that determine quality policy objectives and responsibilities, implemented by means such as quality planning, quality control, quality assurance and quality improvement within a quality system.
Quality management is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance.