A continuous process that identifies problems in health care delivery, examines solutions to those problems, and regularly monitors the solutions for improvement.
A continuous process that identifies problems, examines solutions to those problems, and regularly monitors the solutions implemented for improvement. back to the top
an organizational commitment and approach used to continuously improve all processes in the organization with the goal of meeting and exceeding customer expectations and outcomes; also known as total quality management (TQM) and continuous quality improvement (CQI)
This is a general term for various methods of improving the quality of services that are provided to service users.
An approach to the study and improvement of the processes of providing healthcare services to meet needs of clients.
To change a production process so that the rate at which defective products (defects) are produced is reduced. Some process changes may require the product to be changed.
A set of techniques based on a feedback loop that focus on the ongoing improvement of treatment processes and outcomes by identifying problem areas, introducing improvements, and reassessing changes. Continuous Quality Improvement (CQI) and Total Quality Management (TQM) use consumer-oriented interdisciplinary teams to gather and assess data and to implement changes to better meet the needs and expectations of consumers.
Includes the functions listed under Quality Assurance, plus directs system enhancements on an ongoing basis.
The actions taken to increase the value to the customer by improving the effectiveness and efficiency of processes and activities throughout the organizational structure.
The expectation that an institution will have in place a plan to monitor and improve the quality of its programs. In most cases, quality assurance and accrediting agencies require that established procedures ensure that this is an ongoing process.
An approach to the continuous study and improvement of the processes of providing health care services to meet the needs of individuals and others. Synonyms include continuous quality improvement, continuous improvement, organizationwide performance improvement, and total quality management.
An organized set of activities, programs, and philosophies intended to assure continuous improvement of specified practices focusing on customer definition, customer satisfaction, active utilization of data, non-hierarchical decisionmaking, efficient group process, teamwork, and a respect for the individual.
Taking action to increase effectiveness and efficiencies of the project management process es so that this project and future project s will better meet customer satisfaction. [D04340] 28
Quality improvement in laboratory medicine is the process of assuring that all pathology services involved in the delivery of patient care have been accomplished in a manner appropriate to maintain excellence in medical care.6
A philosophy and methodology, based on W. Edward Demking and Joseph Duran, of proactive approaches that focus on continual assessment and improvement of clinical, hospitality, operational, and administrative processes.
The improvement of the quality of service provided by remedying deficiencies in the structure and/or processes of a system
A systematic approach to the processes of work that looks to remove waste, loss, rework, frustration, etc. in order to make the processes of work more effective, efficient, and appropriate.
The organized creation of beneficial changes in process performance levels.
