A role that users can be assigned in Microsoft CRM. A customer service representative provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities.
An agent who handles customer calls and contacts including account inquiries, complaints, or support calls.
A customer service person, or agent, whose job it is to handle outgoing or incoming calls, for example, a CSR is an agent in an ACD group.
A teleservice representative who handles customer calls and contacts including account inquiries, complaints, or support calls. .
The designated representative of CLPUD, responsible for coordination of new or revised services to CLPUD customers. The customer service representative responds to inquiries on policies, standards, practices, rates, and energy utilization.
In the insurance business, a person licensed by the state to do insurance business on behalf of an agent, broker or insurance company. Example: Agents normally employ CSR's to process endorsements to your policy.
Employee of a printer, service bureau, separator or other business who coordinates projects and keeps customers informed. Abbreviated CSR.
Customer service representatives support the work of insurance agents with a variety of tasks that must be done within a company or agency to deliver services to and handle requests from clients.
See CIBT Customer Service Representative
Customer service representatives (CSRs) are people employed by companies to serve as a direct point of contact for customers. In the 24/7 world today companies need to ensure their customers receive an adequate level of service or help with their questions and concerns. Such customers may be individual consumers or other companies each with different needs.