e-file status (Customer Service Message). Lacerte has stopped the return and issued an informational message to the user.
Container Surveillance Management
Critical Situation Management
Acronym for Customer Satisfaction Measurement.
Customer Supplied Material
Communications storage manager.
Characteristic Selection Matrix. A means used for prioritising Key Process Input Variables through to end customer requirements
Customer Service Manager. The CSM conducts quality inspections, homeowner orientations and oversees warranty service.
Component and Supplier Management (Web based component databases, searching, on-line ordering, procurement management, links to design engineering and the supply chain).