the practices of organizations, embodied in its members, which influence its current behavior--good or bad. Technologies that enhance corporate memory include (but are not limited to) datawarehouses, document management systems, and expert systems. A complementary concept is "learning to forget", where entities strive to retire traditional, but no longer optimal, competitive strategies. View records related to this term

The repository where all arguments, templates, and situation descriptors are recorded; a knowledge base of analytic products and methods indexed by the situations to which they apply.

is an unquestioned tacit or explicit understanding of an organization´s people, process or products.

Information holdings which meet operational needs as well as the requirements of legislation and policy.