Behaviour which the person experiencing it finds challenging. Most challenging behaviour arises from failures of communication or to meet needs. Some is related to the person's experiences and thus needs a planned approach involving ground rules or a protocol.
behaviours which are difficult and complex to manage even within a therapeutic environment. The behaviours may be related to organic or non-organic pre-disposing factors.
Originally defined as behaviour that challenges us to find ways of managing the problems. This has now been extended to include the definition given in the text on p.7.