|
|
Keywords:
Satisfaction,
Quantitative,
Strategic,
Measure,
Siltation
A measure used to determine the effectiveness and value of implemented HR programs in increasing performance and profits.
A standard or basis of measurement, such as cost, size, volume, etc.
In general metrics refers to the units by which one measures a given phenomena. Within the field of evaluation it refers to the measure of those specific activities which reflect the success of a program.
Ways to measure: e.g., time, cost, customer satisfaction, quality.
|