Customer Relationship Management. Those aspects of a business strategy which...

Customer Relationship Management. Methodologies, software, and Internet capabilities that help a company to manage and organize customer relationships as well as identify and categorize customers.

Customer relationship management. Software system involving customer-centric automation and management functionallity for sales, service and marketing. Should be integrated with supply chain management and enterprise resource management systems. Digital Asset Management System A software suite to manage digital files (e.g. images, documents, videos, presentations etc.). DAM-software may include functions to convert between file types and may be used as a content repository for other information systems, such as web content management systems.

Customer Relationship Management. "CRM is a business approach that integrates People, Processes and Technology to maximize the relations of an organizations with all types of customers. The true value of CRM is to transform strategy, operational processes and business functions in order to retain customers and increase customer loyalty and profitability." by Aris Pantazopoulos, Founder, CRM Today Click here for more definitions on CRM

Certified Reference Materials

Certified Reference Material. A reference material, for which one or more property values are certified by a technically valid procedure, accompanied by or traceable to a certificate or other documentation which is issued by a certifying body.

Certified reference material; matrix sample containing analytes at concentration values which have been certified by multiple laboratory analysis

The acronym for Certified Reference Material (CRM).