Planning and management of the flow of surplus, used, unwanted or non-functioning goods, equipment or packaging back through the supply chain.
The logistics to recycle and dispose used products.
The systems and methods used to move previously-shipped goods from a customer back to a manufacturer or distribution center due to repair, service, credit or order error issues.
The process of handling returns so that the returned product is inspected and then either returned to stock or recycled, following which the customer is provided with a prompt refund.
A specialized segment of contract logistics management; the backside of logistics, logistics after the sale and after the initial delivery to the customer.
Processing of returns.
The total processing involved with taking in returned goods from the field and reworking or repackaging them to conform to the standards of original goods.( Find out more)
Activities leading up to the collection of used, damaged, or outdated products / or packaging from end-users. Shipper Party by whom a contract of carriage of goods are concluded with a carrier, or any party by whom the goods are delivered to the carrier with a contract of carriage signed.
The process of collecting, handling and transporting used, damaged, unwanted or end-of-life goods and/or packaging for disposal, recycling or recovery. Can also refer to the return of reusable transit equipment (pallets, containers etc.) to a point further up the supply chain (i.e., upstream)
The supply chain that flows contrary to the traditional process of order ac-ceptance and fulfillment. For example, reverse logistics includes the handling of customer returns, the disposal of excess inventory and the return journey of empty trucks and freight waggons.
The process of planning, implementing, and controlling the efficient, cost-effective flow of raw materials, in-process inventory, finished goods, and related information from the point of consumption to the point of origin for the purpose of recapturing value or proper disposal.
Reverse Logistics is the processing of returning merchandise from the customers customer. This process includes matching RGA's (return goods authorization identifications), sorting salvageable, repairable and non-salvageable inventories. (click on Reverse Logistics for diagram).
Reverse movement of goods through the supply chain
A specialized segment of logistics focusing on the movement and management of products and resources after the sale and after delivery to the customer.
The movement and tracking of products that are being returned in the supply chain.
A concept whereby an obsolete item is returned to the producer back through the original distribution system, which may include involvement of retailers and wholesalers.
A complete supply chain dedicated to the reverse flow of products and materials for the purpose of returns, repair, remanufacture, and/or recycling.
Handling process for returned merchandise. Merchandise requiring repairs are returned by the the consumer and recycled or eliminated by the company at the end of their life.
Return of a shipment or order from recipient back to shipper. Reasons can include order inaccuracy, customer dissatisfaction, diagnostics and repair, damage, or return of goods into inventory. Also called Returns Management.
The processing of returning products. Reverse logistics often involves customer service, product refurbishing, product repackaging, processing of credits and refunds, restoring product to inventory, and the liquidation of product.
A specialised segment of logistics focusing on the return of products or shipments after the sale and delivery to the customer.
Service that enables end users to reposition used, damaged or outdated products or reusable packaging sometimes called returns. These items are retrieved from end users, consolidated and delivered back to the requestor's centralized receiving locations.
The requirement to plan the flow of surplus or unwanted material or equipment back through the supply chain after meeting customer demand.
Reverse logistics is the logistics process of removing new or used products from their initial point in a supply chain, such as returns from consumers, over stocked inventory, or outdated merchandise and redistributing them using disposition management rules that will result in maximized value at the end of the items original useful life. A reverse logistics operation is considerably different from forward logistics. It must establish convenient collection points to receive the used goods from the final customer or remove assets from the supply chain so that more efficient use of inventory / material overall can be achieved.