The efficient and effective implementation of the policies and tasks necessary to satisfy a firm's customers, employees, and management (and stockholders, if a publicly owned company).

In System Manager, the discipline that manages the use of systems and resources to support enterprise information-processing work loads.

1) The planning, scheduling, and control of the activities that transform inputs into finished goods and services. 2) A field of study that focuses on the effective planning, scheduling, use, and control of a manufacturing or service organization through the study of concepts from design engineering, industrial engineering, management information systems, quality management, production management, inventory management, accounting, and other functions as they affect the operation.

The coordination of system and network resources throughout the enterprise. Its goal is to provide reliable availability for mission critical systems. It includes job scheduling to coordinate jobs and processes in the distributed environment, fault/event management, configuration management, backup and recovery and automated software distribution.

Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It is also the management of resources and the distribution of goods and services to customers.