Command used when a borrower wants the library to hold an item for him or her. Patrons are able to place their own requests in STAR GATEWAY and in the web catalog, DRA WEB2. The Library previously used the term "reserve."

Connecticut's statewide library catalog. ( LINK)

used in conjuction with patron requesting an item currently unavailable; when the item becomes available it may go into a Hold status to fill the request.

a single instance of a work item of a given type

Function in the Harvest library catalog that enables UC Davis students, faculty and staff to place online recall and hold requests. You need a library card and PIN to log in and use the Request feature.

A request that an item be kept for a patron until he/she can pick it up. A patron may place a hold on an item currently on loan to another patron, or on an item that is on order or being processed; he/she will then be in line to use the item as soon as it becomes available.

Recall. When an item has been checked out, another user may request that item. The current borrower will be notified by mail and must return the item by the 'Recall' date.

A “request” may be placed when a book or other library item is already checked out (for 3 weeks, 8 weeks or a term) and another user wants the item. The person who has the book is guaranteed a loan period of 3 weeks before the item must be returned.

When a book is currently on loan, the library permits another borrower to place a " request" or a " hold" on it by contacting the circulation desk, via phone, or through "Request Item" on the catalog's website. The patron who has the item checked out will not be permitted to renew it, and the person placing the " request" will be entitled to check it out after it has been returned. The book is to be held for you at the Circulation Desk rather than being reshelved. To request an item, your library barcode number and the last four digits of your phone number is required. Only print books may be " requested."

placing a request on an item which has been borrowed by another user guarantees that when it is returned it will be held for you at the Circulation Desk. Requests can be placed at the Circulation Desk or through the online catalogue.

Customer's problem or question, which has been communicated to the Help Desk.  A request can be submitted by any method, including phone call, e-mail, Intranet, walk-up, etc.

You place a request when you want the library to hold an item for you. This can be done by logging in to your accounts in the Online Catalog. You will need to know your Library Card Number and PIN. You may request that the item be delivered to any one of our 24 locations. You may also return items to any of our locations, even if it was picked up at a different branch.