The practice of confirming more seats or rooms than are actually available. Suppliers state they must overbook to compensate for the high rate of no-show passengers.
Overbooking occurs whenever the number of seats on an airline or rooms in a hotel that are sold for a given flight or night, respectively, exceeds the number of seats or rooms available. Overbooking occurs because revenue yield managers face stochastic demand patterns, and in order to fill their seats or rooms at some point in the future, they must take a risk that some customers who have reserved space will represent demand today that will not materialize as a actual demand on the date of delivery.
The name given to a situation in which more room reservations have been taken by a hotel than what the hotel can accommodate. Hotels which use overbooking as a policy are increasingly being targeted by tour wholesalers and operators in an attempt to better control and minimize the serious adverse marketing effects which overbooking has for all stakeholders.
Practice of confirming more seats or rooms than are available, in order to protect against no-shows.
The practice of confirming more seats, cabins, or rooms than are actually available to insure against no-shows. Over-booking can be unintentional, too.
The practice by the airlines and hotels of confirming more seats on an aircraft or rooms in a hotel that are actually available. Overbooking is designed to protect the airlines and hotels from no-shows.
A flight is said to be “overbooked” when it has more passengers booked for the flight than the numbers of seats available on board. According to the Passengers’ Charter, when a passenger who has a regular ticket and cannot depart due to overbooking by the airline, the passenger has the right to a reimbursement of the full cost of the ticket, without any penalty, for the part of his journey that he has not completed, or the right to an alternative flight that suits him that takes him to his final destination.
When an airline sells more seats than are available on a particular flight.
The practice by a supplier of confirming reservations beyond capacity in expectation of cancellations or no shows; or, the same result due to error. Many carriers have admitted that they intentionally overbook their flights because of the high number of passengers who are no shows.
Accepting reservations that exceed available rooms.