Lines on a PBX identifiable by a single number or name. Connection is made to the first free line.
a bank of phone lines that you can access using a single phone number
a collection of several phone lines that can be accessed with one phone number
a group of users to be alerted
a persistant data record under a known pilot number who's script defined tags and values may be extracted with a simple script interface
a series of telephone lines programmed so that as incoming calls arrive, if the first line is busy the next line is tried, then the next, and so on until a free line is found
a way of distributing calls around a number of specified telephones extensions
A group of phone stations joined together for purposes of routing calls. Typically calls are routed based on the order the extensions are listed in the hunt group. The call will be routed to the first idle station in that group.
Number of telephone lines that are grouped together by a PBX system or central office.
an arrangement of a group of telephone lines such that a single telephone number is listed in the directory. A person dialing that listed number is automatically connected by the the telephone switching equipment to an available line in the group.
Directs incoming calls to a group of users in series.
A group of trunks/agents selected to work together to provide specific routing of special purpose calls.
A group of extensions assigned to and accessed through a dummy extension called a pilot number. Group members can reside on different PBX nodes.
A series of telephone lines organized so that if the first line is busy, the next line is sought and so on until a free line is found. This is often used on a group of incoming lines.
A group of channels that share the same phone number. When a call comes in using the phone number assigned to the hunt group, the switch hunts for an available channel in the group.
Two or more extensions are in a designated group such that any incoming call will attempt to connect to each extension in turn until a free one is found.
A series of telephone lines organized in such a way that if the first line is busy the next line is hunted and so on until a free line is found.
A group of telephone channels configured so that if the first is busy (engaged) the call goes to the next channel, if that channel is busy it goes to the next channel, etc. Hunt groups may hunt from the highest to the lowest, the lowest to the highest, or on some other arbitrary pattern. But the order of hunting will usually be fixed, beginning with one channel and working through ("hunting") until an unused channel is found. This arrangement is very common in business scenarios where a single incoming number (the Listed Directory Number) is given to the public, but multiple incoming channels are supported.
A telephone system hunt group allows for automatic distribution of incoming calls to two or more extensions.